Top 10 Questions to Ask When Selecting a Refinisher

Will they offer to come to your home and give you a free estimate & answer all your questions at no charge? 

Do they have actual models of their work you can see and feel?

New Surface has many models available for you to inspect at any time.  Call us find the closest one to your location.

Are they a local company or just a member of a franchise?

We are a local company that understands the needs of our customers and their families.

Will they be using sub-contractors or company employees?

We never use subcontractors; every person employed by The Refinishing People is an employee of our company.

Do they specialize in bathtub & countertop refinishing or are they just a handyman service?

Our primary service is the refinishing of Bathtubs , Tiles & Countertops.  We specialize in these areas only.

Are their technicians factory trained and experienced?

At The Refinishing People we are always making sure that our technicians are taking advantage of industry improvements through continual educational courses and industry newsletters as well as classroom time whenever available. 

How long has their company been in business?

We have been proudly serving the Tampa & St. Petersburg areas since 2002.

Do they offer payment plans?

If you require finance assistance we can offer many options for you.

Will they be flexible with your personal schedule?

Our company is “Here to serve the customer”.  If you have a special request please feel free to ask; we will be happy to accommodate in any way possible.

Can they provide a list of happy clients?

At your request we will be happy to let you speak to our happy clients. Please read what are customers have said about our services.

Do they offer weekend services at no extra charge?

If you require weekend servicing we will be happy to accommodate you at NO EXTRA CHARGE.

Do they give a written 5-year warranty?

We will supply you with a written 5-year warranty that is the best in the industry.

If for any reason I am not satisfied with your service will I have to pay?

We pride ourselves on happy customers. We are the only refinishing company that will tell you upfront if you do not like the work you do not have to pay.

Do they offer upfront pricing?

Our pricing is upfront in our advertisements so you know there will be no surprises.